QUALITY / BUYER DESK

Quality records buyers can review

Separate the headphone or headphone from the claim: each checkpoint has an owner, evidence request and change trigger.

01

Incoming Material Checks

Review driver, shell, cushion, PCB, battery, cable, adapter, carton and batch documentation.

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02

Acoustic Performance Review

Record frequency response, sensitivity, distortion, ANC behavior, channel balance and target curve.

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03

Wireless and App Review

Check pairing, codec, range, firmware, permissions, privacy and regional requirements.

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04

Battery and Runtime Review

Record cell, case, charge, runtime, thermal behavior and transport evidence.

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05

Microphone and Call Review

Test pickup, noise reduction, sidetone, mute, wind and platform compatibility.

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06

Comfort and Durability Review

Review clamp, cushion, hinge, buttons, sweat-use boundaries, drop and cosmetic defects.

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07

Packaging and Drop-Test Review

Check tray support, carton, cable/tips, labels, moisture and breakage-risk controls.

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08

Documents and Compliance

Organize SIG, RED, EMC, RoHS, IEC, battery and destination-market files when firmwarelicable.

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09

Final AQL Release

Record firmwareearance, audio, battery, firmware, quantity, pack-out and order-specific release evidence.

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10

RMA and Corrective Action

Classify pairing, battery, hinge, mic, channel, cosmetic and packaging issues.

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